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561Media strengthens commitment to improving client experience

Brittany Demetrius, Carly Doerrer, and Greg Montalvo are welcome additions to the 561Media sales department In addition to their sales duties, they have also been tasked by Kris Mortensen, Sales VP, with improving client support through a new customer service initiative aimed at expanding post-sale support and increased client-salesperson interaction.  When announcing their employment, Kris said, “We believe that while new clients are obviously a primary focus, we must continue to service our existing clients and foster those relationships. Nearly 90% of our business is recurring or directly sourced from existing clients. It is something we are very proud of and I am confident that Brittany, Carly, and Greg will help to further reinforce our commitment to our clients.”

In addition to these new hires in the sales department, the burgeoning website development boutique has added a programmer and website developer to bolster the operational department.  Graham Stachowiak will act as a support programmer for senior programmer Smit Shah as well as a fulfillment agent for existing client updates. Daniel Kariamis will serve as both an SEO technician and development specialist, intricately involved in both the development and marketing aspects of the company’s operational departments.

Owners Cary Bartlett and Joe Raio were enthusiastic about the new-hires: “We were looking for employees that not only met our sales and operational requirements, but also had the intrinsic motivation, work ethic and attitude that we look for and value in all our employees. We are delighted they have joined us and we look forward to an enhanced experience for all of our clients resulting from these new additions to the team.”

About 561Media

561Media, Inc. is a custom website design, development and Internet marketing company located in Boca Raton, Florida. With industry-leading business strategies, 561 Media is a premier provider of custom Internet marketing products and services. With a unique blend of creativity and technical acumen, 561 Media has experienced monumental growth since inception.

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